Miata Mailing List: April 1993, Message #194
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   From: (none)
Subject: Re: varia
   Date: (none)

 writes:
>Re: my problems with the dealer
>	They could care less that I'm an active member of the local, national,
>Internet, and CompuServe groups. Mainly because there are only two active  
Miata
>club people in Madison (more owners, they're just oblivious to our cause - we
>have tried to recruit them). I'm also afraid that a showing of the club would
>work against my cause and act as a publicity stunt for the dealer. They are  
the
>only dealer in this area without having to go to Milwaukee (90 minutes away).
>Oh well.

Whenever someone has problems with their dealer I recommend calling the Mazda  
zone office for their area. The times I've call mine (not because of a dealer  
problem luckily) they have bent over backwards to be helpful. It doesn't hurt  
to send a letter to Mazda USA in Irvine either. They do listen to complaints  
and the dealer will hear from Mazda if there are too many complaints. When I  
was waiting for my blue hardtop to come in back in '90 (red was all there was  
at first) I called them several times and the district parts manager called me  
from a meeting in LA to tell me that it came in!

You might also CC the MCA, they seem to have incredible pull with Mazda. Don't  
give up, a Mazda franchise is valuable and I'm sure your dealer will listen  
eventually!

---
  ___   __   ___  Alan Dahl                    | adahl@axysdev.krkdwa.mccaw.com
 /_ /   /   /     Analysts International Co.   | -or- alan.dahl@mccaw.com
/  /  _/_  /___   10655 N.E. 4th St. Suite 804 | (NeXTMail OK)
                  Bellevue, WA 98004           |  PH:  (206) 828-1336
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