Miata Mailing List: February 1994, Message #40
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   From: Andy Poling 
Subject: Re: Lemon Miata
   Date: Thu, 3 Feb 1994 11:39:58 -0500

On Thu, 3 Feb 1994, Barry A. Suskind wrote:
> On a general basis, I hate car dealers. Mine, Rosenthal in Tysons Corner,
> I never went back to except for necessary waranty repairs. Every time I went
> there I was reminded of how my car's waranty was in question because I never
> got the car serviced by Rosenthal. They even sent me a nice letter on Mazda
> stationary about getting 15,000 mile check up. In the book it's listed as
> an oil change for everything but harsh driving (like high altitude, or dust).
> Instead Rosenthal wanted me to sign up for a $350 dollar service that included
> a full tune up, break check, tire balance, wheel alignment, and oil change.
> I called Mazda and their comment was they did not appreciate when dealers tried
> to sell unecessary services and all that was quite uncessary.  They also said
> even if I did my own oil changes there should never be a problem honoring
> the waranty, but suggested I keep my reciepts and records, which I do.

Rosenthal is becoming quite famous as the rip-off kings around Balto/DC. 
While I too despise dealers, I wouldn't judge them all by Rosenthal.  If
you get a chance, read the dc.* Usenet newsgroups to get a feeling for the
hatred that Rosenthal has earned...

-Andy

Andy Poling                              Internet: andy@jhunix.hcf.jhu.edu
UNIX Systems Programmer                  Bitnet: ANDY@JHUNIX
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