Miata Mailing List: February 1994, Message #45
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   From: BUCKINGHAM@LANDO.HNS.COM
Subject: Warranty periods and Rosenthal
   Date: Thu, 3 Feb 1994 15:26:15 -0500


Barry A. Suskind wrote:

> On a general basis, I hate car dealers. Mine, Rosenthal in Tysons Corner,
> I never went back to except for necessary waranty repairs. Every time I went
> there I was reminded of how my car's waranty was in question because I never
> got the car serviced by Rosenthal. They even sent me a nice letter on Mazda
> stationary about getting 15,000 mile check up. 

and From Andy Poling,

>Rosenthal is becoming quite famous as the rip-off kings around Balto/DC. 

	Hmmm, perhaps I'm getting fed a line, too. I bought my '91 
silver B last August, used, from EuromotorCars of Bethesda. When I 
asked how old the car was, they said that the car was sold new and 
first registered in December of '91. Great, I thought, the car must
have been a leftover '91 sold in the '92 model year which means that
the 3 year warranty won't run out until December '94. However, looking 
through some service records left by the previous owner in the glove 
box, I found two different warranty expiration dates on two different 
service receipts - one stated 12/94, the other 4/94. The originator of 
the receipts who, as you might expect, was the dealer of the car when 
new, was none other than *Rosenthal Mazda*. When I called them to ask
"why two different dates", they said that 4/94 was correct since even
though the car was first registered in December '94, it had been a 
"demo model" since April '94, used by their salesmen to drive to and 
from work with dealer plates, and that Mazda counted the demo period 
as part of the warranty.

	I think I've got over the horror of imagining Rosenthal 
dealers and prospective car buyers driving my car the way I drive 
rental cars (or worse) , but I'm now wondering whether I was given 
correct information about the warranty period by Rosenthal. Does anyone 
know for sure?... any thoughts?......if I call Mazda to confirm, what's 
their telephone number?

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Paul Buckingham, Germantown Md.