Miata Mailing List: February 1994, Message #50
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   From: Will Zehring 
Subject: dealers, and such
   Date: Fri, 4 Feb 1994 08:34:01 -0500

Fellow fiends:

For the record, old red '91 has approx. 24K miles and has suffered no
serious faults, but with that in mind I have been quite satisfied with
my treatment at Arnold Mazda in metro Detroit.  The deal was, uh, ok, but
I am a lousy haggler.  The service department has been professional, if
not warm and fuzzy.  I can't complain.

On the other hand, also being a defender of those pathetic British
sports cars of long ago, I can't help but see a bit of history sort of
repeating it self if a basically nice car gets lousy treatment by dull
witted mechanics and greedy dealers.  What kind of reputation will the
Miata have in ten or fifteen years if such nasty stories persist?
After a while, it doesn't matter what the car was like as it rolled off
the assembly line.  It does matter what the car is like five years down
the lane, after mediocre to poor service and a reputation for unskilled
maintenance.  Hopefully american car mfgs. have gotten this message.
It would be a bizarre irony if the Japanese (at least Mazda) somehow
forgets it.

Will "There he goes again, and again, and again, and again..." Zehring