Miata Mailing List: July 1994, Message #170
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   From: fischman@nynexst.com (Gary Fischman)
Subject: Re: mazda not standing behind their warranty?  I think so
   Date: Fri, 8 Jul 1994 11:27:40 -0400


Well, given this story, you'll certainly understand why I don't go to the
dealer for service. In 4 years and 93,000 miles, I've only been to the dealer
once and that was to get new ignition wires under warranty.  I'm more
concerned about incompetance than about prices.

As for your being told that there is "no appeal process" - WRONG! Take it
to small claims court.

As for the fault of the damage, I can see them saying that they'll cover the
lock, but not the damage caused by you driving on it. Putting myself in their
shoes, you failed to take every precaution to prevent further damage. It isn't
their fault that you were in a rush.  Suppose you had gone ahead and used the
fix-a-flat without even *trying* to remove the lock. Would it then have been
the fault of the fix-a-flat manufacturer? 

	...Gary