Miata Mailing List: August 1994, Message #191
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   From: Jeff Hintzman 
Subject: Re: Bum Dealers
   Date: Fri, 5 Aug 1994 17:26:07 -0400

> 
> Having once (in a prior life, after college) been a professional mechanic
> in a dealer service dept, I'd like to offer a few additional observations:
> 
> First, there have been numerous complaints regarding use of impact
> wrenches. I own a large shop-type air compressor and a variety of air
> tools including the wrenches I used when I worked at the dealer.  I can
> tighten a clean fastener to the correct torque within a few percent
> using an impact wrench.  Any good professional can do the same. 

  [ stuff deleted ]

>                                                Unfortunately, service
> managers are pressured to turn a profit by most dealership owners.  This
> leads to heavy pressure on technicians to rush, cut corners, and do
> shoddy work, even to fail to do work in some cases 


Given this, where does one go to get quality work done and how do
you evaluate service places?

-Jeff