Miata Mailing List: July 1995, Message #121
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   From: sjack@interaccess.com (Steve Jackson)
Subject: Re: Mazda dealers (was: Re: ARGH! Dealer damages my car!)
   Date: Wed, 5 Jul 1995 14:49:03 -0400

While we're trashing Chicago dealers, let me add Jacobs Twin on Grand Avenue
to the bunch.  Once upon a time I actually made an appointment to purchase a
new Accord but the salesman "forgot" and went home!  I bought elsewhere.

As for service, their shop is no better.  Smart alecky service advisor and
they didn't fix the problem either (on the Miata anyway, won't bother to try
their Honda service!).

As for LSM, always got good service there. In fact, a friend with a 929 is
getting a new engine through them because the service manager believes it's
the right way to fix a tough problem.

Go figure.

>[story about how dealer gouged an -R while working on it cut]
>
>>The dealership is:
>>Lake Shore Mazda
>>3434 N. Ashland Ave.
>>Chicago, IL
>>(312) 935-2200
>
>
>I wanna b**** about another Chicago-area dealership:  Old-Orchard Mazda.
>This has to be the most unprofessional bunch of #$%&%@# I've ever met.  I
>wanted to try an MX-6 LS 5spd.  Not only was the guy behind the desk a
>little jerk in his own right, but so was the saleswoman.  Apparently they
>aren't interested in selling me a car.  They put on a little act about how
>they "didn't have one...oh there's an automatic LS, who has the keys...oh
>wait, it's sold...blah, blah, blah."
>
>Is this the typical Mazda dealership?  No wonder sales are in the cellar.
>
>I look a little young...maybe I should grow a Lance Ito Beard  :-)>
>
>This dealer is:
>Old Orchard Mazda on Golf Rd (too early to look in a phone book)
>
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