Miata Mailing List: November 1996, Message #161
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   From: john.freas@svis.org (John Freas)

Subject: Re: Scarlett's New Mica

   Date: Sat, 2 Nov 1996 17:17:34 -0500



Previously on Re: Scarlett's New Mica...

(Kathy O'Connell) said:

KO>KO>Message-ID: 



KO>john,



KO>your letter is the most helpful bit of advice i've gotten from ANY quar

KO>in the whole of this!



KO>thank you so much, john.



KO>of course, i've heard NOTHING from them even yet ... they've had scarle

KO>(okay, the car) for 18 full days :(  i'd expect if the car was in a wre

KO>and had to be fixed and then completely repainted, it wouldn't/shouldn'

KO>take so long.



KO>the deal is the car was damanged by the dealership where i purchaed the

KO>car.  the dealership woudl not respond to me in any way ... so i appeal

KO>to mazda great lakes region (mazda of america refused to respond to me 

KO>any way whatsoever - phone calls, faxes, all went unacknowledged).



KO>mazda great lakes (ONLY after a fax campaign was launched on my behalf 

KO>this list) responded by agreeing to do the work (even though they claim

KO>was not their responsibility), and okayed the work being done at this

KO>other dealership (not the place where i bought to car).



KO>i've documented everything!  (fat lotta good it's done me) - they've

KO>denied stuff all down the pike - like the 5 days to fix her was denied

KO>immediately - and then they tried to recant on fixing the bumper, even

KO>though i have it in writing from the mazda rep (the bums) :(



KO>i doubt that a conference call to mazda of america would "work" at the

KO>time of my inspection, since they've yet to respond to me in AN"Y way o

KO>these past four months.



KO>as of this date, i've had the car 120 days, 22 of which i haven't had

KO>pysical possession of it... seems a bit excessive to me that nearly 20%

KO>the time i've had the car i haven't had the car.



KO>i've gotten myself sick over this ...



KO>any further suggestions at this point?



KO>all the good weather is now gone - it's gonna be 25 degrees tonight ...

KO>snow predicted overnight :(  i'm now worried stuff will show up like ki

KO>in the window or marks or bruises elsewhere on the car from neglect - i

KO>have NO faith and am paranoid at this point that they will have caused

KO>some other blemish to the car and then of course deny it - leaving me

KO>impotent and broken :(



KO>i can't seem to shake the fear and terror that i feel :(



KO>i'm printing out your letter and taking it with me though - i swear i s

KO>wish you could be with me there ...



KO>thanks again, john



KO>i'll keep you posted



KO>kathy





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