Miata Mailing List: January 1997, Message #206

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From: (none) Subject: Re: Lay off Wiz Date: (none)
<< Each of these emails that the miata.net receives regarding Wiz puts another nail in the coffin because it causes some new Miata owner to NOT want to go to them. they're losing customers and its partially because of the miata.net, not *just* because of the service problems. >> This may be true, but if there were no service problems, we would not be complaining. Owning a service oriented business, I welcome complaints, it's much better to try and fix a known problem than to just have a customer disappear. <> It's hard to help when an explanation is not presented. <> You shouldn't be, your adding as much to the situation as anyone. <> It's a two way street. Many people have praised Wiz. If other people didn't mention their experiences with the different companies I personally would be offended not being notified of a good deal or a bad risk. Free speech goes both ways, it is only opinions, and should be taken as such. Les.

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