Miata Mailing List: August 1997, Message #55
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From: 	"George Bothwell" <George.Bothwell.georgeb@nt.com>

Subject: RE: [NMC] Re(2): WIZ non-delivery Part III

Date: 	Fri, 1 Aug 1997 13:23:43 +0000



I just went on a cruise and I used the ships "credit" which directly

charged my Discover card. When I got the bill from Discover, it thought

it was in error of more than $300.  I called Discover and they

immediately credited my account and started an investigation. The cruise

line had proof that I had spent that money and then discover added it to

my next bill. They were good about it. 



Also had a problem at the grocery store, they charged me twice for one

transaction and Discover immediate corrected the situation.



SO, for me, Discover is worth the $ back ....



George Bothwell

>Systems Engineer

>Business Services

 (972)-685-4920



>----------

>From: 	John Yang[SMTP:jyang@telecom.tandem.com]

>Sent: 	Friday, August 01, 1997 6:09 AM

>To: 	Multiple recipients of list

>Subject: 	[NMC] Re(2): WIZ non-delivery Part III

>

>I have never had a problem with my AT&T MC.  All disputed charges were

>credited on the _first_ request.  I had two incidents of disputed charges

>with some merchants, both times my accounted was credited immediately and

>the _merchant_ had to produce the proof that I actually made the charge.  I

>also had to make one claim on the M/C 90 days insurance policy and was

>immediately reimbursed for the damaged item.

>

>I'm not sure I want to deal with Discover Card after reading the following

>story:

>http://www.wired.com:80/news/news/culture/story/5530.html 

>http://headlines.yahoo.com/planetout/stories/8702964053.html

>

>I not sure the 0.25% cash back Discover offers is worth it.

>

>

>John

>'BOMBIE'

>

>

>----------

>From: Bill Bowser <webowser@fuse.net>

>

><snip>

>

>I had an experience with a charge on a credit card (Discover) for which

>I was not responsible which was kind of a nightmare and may shed some

>light on this issue.

>

>After my departure from a bed and breakfast place in Denison, TX the

>proprietor added the cost of another day's lodging to the credit

>charge.  I learned of this when I got the credit card bill.  I called

>Discover to dispute the charge and was told that they would issue a

>temporary credit, but if the merchant didn't agree, the charge would be

>reinstated.

>

>We'll to make a long story short the charge was reinstated, temporarily

>credited a second time, reinstated a second time, and then finally

>credited.  This process took 3 - 4 months, numerous phone calls and

>produced a lot of aggrevation.

>

>The bottom line is that if the merchant doesn't agree with you, the

>credit card company sides with the merchant.  (At least that's my

>experience with Discover.)

>

><snip>

>

>