Miata Mailing List: August 1998, Message #147

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From: Paul Williamson <williamp@bit-net.com>
Subject:Re: unethical auto dealers, Chicago area horror story
Date: Mon, 3 Aug 1998 06:27:43 +0000


At 08/03/98 12:38 AM +0000, Newton8845@aol.com wrote:
>This past Friday I dropped off my Miata at Ed Napleton Mazda in Oak Lawn
>Illinois (Chicago area).  All I needed was for them to remove a broken lug
>nut, and replace the stud.  When I picked it up that evening, my car had 38
>additional miles on it!!!!!!
>...
>Lesson:  Always let THEM know that YOU know how many miles are on the car.

One way to make sure THEY are aware of what YOU are doing is to write down
the mileage on a piece of paper, sign it and -have the service rep sign it
too!  Or, as with my local Dodge dealer, I have them fill out the RO before
I leave, showing the mileage and having the SM initial it.  This has always
been successful for me.  Of course, I do expect a couple of "road test"
miles, but 38!
Happy MMotoring,
Paul
Merrimack, NH
Home of the "Silver Screamer"


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