Miata Mailing List: February 1999, Message #78

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Whoohoo! You tell 'em!  I used to work retail as a second job while I
was in the Army.  My wife did too.  Any customer that got verbally
abusive or rude, I'd ask them to leave and not come back.  Then I'd
usually get that "well, I'm gonna tell all my friends not to shop here
either!"  You know, that "really" hurt my feelings....well ok it
didn't. Like I would have wanted the friends of an *ssh*le to frequent
my establishment too.  Shopping is a privialige, not a right.  Any
business can refuse service to beligerent customers.  I like the fake
E-mail response to your comments Tommy.  Anyhoo, I will still fully
support PBC and vouch for Dan Rose's opinion what happened to those
"melted" TSI's. Keep up the good work and good service PBC.

===
Derek Engelhaupt
Customer Engineer
Hewlett Packard
'97 White Mazda Miata with RB intake(U), K0NI's, driving lights, 
15" K0NIG GT-Rs, T0Y0 T-1s, V00doo stuff, and Hard Core Bar.
Odenton, MD

My report card always said, 'Jim finishes first and then disrupts
the other students.'
-- Jim Carrey



---Performance Buyers Club <tommy@performancebuyers.com> wrote:
>
> >And the point is Your in the wrong.... The customer is always
right.. and yes
> >it will cost you in the long run. after all it only cost the
manufacturer 2
> >bux to make the damn things anyway!
> 
> The customer is not always right and I'll be the first to let
everyone know it.
> If you're in the right...fine. I can accept it and do the right
thing for you.
> But if you're not, you will not bully this company into "giving" you
> something you
> are not entitled to.
> 
> Folks like yourself that attempt to bully a merchant into a bogus
credit
> make me want to puke in your package.
> 
> 
> Feel free to send the unused product back in it's original container,
> include a copy of your receipt
> and card number for a prompt refund.  This excludes shipping of
course.
> 
> Then never contact our company again.
> 
> Tommy - PBC  
> 
> 
> 

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